Blog Post

How to Handle NDK Crashes

Julius Kato Mutumba
Illustration: How to Handle NDK Crashes

In this post, we’ll look at how to handle NDK crashes when using PSPDFKit for Android.

What Is NDK?

The Android NDK is a native development kit, and it allows you to develop Android apps using C/C++.

Here at PSPDFKit, the largest percentage of our codebase is written in C++. This helps us control the performance of our SDK and share code across the multiple platforms we support. However, it also increases the chances of a crash happening at the native level.

NDK Crash

When a native crash happens in your application, the crash logs won’t contain fully readable symbol names, but you’ll get a list of addresses that point to the location where the crash happened, similar to this:

pid: 1656, tid: 1656, name: crasher  >>> crasher <<<
signal 6 (SIGABRT), code -6 (SI_TKILL), fault addr --------
    r0 00000000  r1 00000678  r2 00000006  r3 f70b6dc8
    ip 00000006  sp ff96ad18  lr f700ced5  pc f700dc98  cpsr 400b0010
backtrace:
    #00 pc 00042c98  libc.so
    #01 pc 00041ed1  libc.so
    #02 pc 00018d35  libpspdfkit.so
    #03 pc 00000f21  libpspdfkit.so
    #04 pc 00016795  libpspdfkit.so
    #05 pc 00000abc  libpspdfkit.so

Sometimes the logs can look very different depending on the nature of the crash, but always look out for libpspdfkit.so to be sure that the PSPDFKit library is involved in the crash.

Symbolicating Native Crashes

To make sense of these logs, you’ll need to convert them to a human-readable <source-file>:<line-number> format, which is done via a process called symbolication.

You can follow the steps below to symbolicate a crash log.

1 — Go to the PSPDFKit Portal and download the unstripped native library symbols.

2 — Use the ndk-stack tool of your local NDK as follows:

cat crash.dump | ndk-stack -sym PSPDFKit-for-Android-NDK-Debugging-Symbols-<version>/<arch>

Since symbols are different for each PSPDFKit version and CPU architecture, it’s necessary to provide a path to the appropriate symbols.

You can also read the logs directly from logcat:

adb logcat | ndk-stack -sym PSPDFKit-for-Android-NDK-Debugging-Symbols-<version>/<arch>

The steps above may be enough to help you solve the problem. However, if this process doesn’t return any data, you’re probably using a mini dump from Google Breakpad. In this case, please report the crash to our support team for further assistance.

Support

When you report the crash, you’ll be asked to provide the crash logs from logcat or a native crash mini dump file and information about the PSPDFKit version and CPU architecture where the crash happened.

You can define the path for crash dumps via PSPDFKit#setNativeCrashDumpPath and download a mini dump from that path from your device using adb pull /path/to/crashDump, as explained in our troubleshooting guides.

These dumps are in the Google Breakpad format and are also accepted by crash reporting services like Crashlytics. Uploading these dump files to the crash analytics servers may be configured differently, depending on the service you use.

Firebase Crashlytics

To provide the full native crash dump in the Google Breakpad mini dump file format, Firebase has a specific configuration. Please make sure you follow all the steps, as it differs slightly from the usual Firebase configuration.

When you reach step 5, follow the alternative way as explained in the Upload symbols for library modules and external dependencies section. For the unstrippedNativeLibsDir, you can download the unstripped .so files from the PSPDFKit Portal.

Conclusion

In this post, you saw how to handle native crashes when using PSPDFKit for Android. If you have more questions about native crash handling, feel free to contact us on support, and we’ll be happy to help.

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