If you encounter any issues with PSPDFKit API, you can contact us for support. When sending a support request, please make sure to include all relevant information, specifically:

  • Any errors returned by PSPDFKit API. Make sure the requestId is included, if possible.
  • Any input files you’re sending to PSPDFKit API.
  • An explanation of what the expected outcome of the API call was.

You can contact us using our support form. We try to respond within one business day, but on rare occasions, it can take longer than that to get a response.